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Booq: Products & Services

Booq is a company that sells a variety of backpacks, briefs, folios, shoulder bags and sleeves. They offer collections by Boa, Fiber, Mamba, Python, Taipan and Viper. Booq states, "Many of our bags are made from polyurethane-backed ballistic nylon, which is water-repellent and will protect against the elements. However, seams and zippers are not entirely waterproof and thus contents cannot be guaranteed to stay completely dry in extremely heavy rainfall".

Booq: Company Background

Booq was founded in 2003. Their headquarters are located in Sierra Madre, CA. They offer customer service through telephone, fax, regular mail and email. Customer service representatives are available Monday through Friday from 7am to 6pm PST. The products made by Booq are designed in California and are manufactured in China.

Booq: Customer Feedback & Reviews

There are mixed reviews for Booq. Some customers are unhappy about the customer service and the exchange policy. One customer said, "They have no replacement policy! We received the computer bag and thought it was beautiful, but it was too big. We wanted to exchange it for another bag. There are no exchanges at Booq. The customer has to instead cancel the order, pay for shipping to return the bag, and then re-order from the very beginning. We purchased a computer bag elsewhere. Shame, because their merchandise quality seemed good. Until Booq creates an online ordering service and has some sort of exchange policy, I will not purchase anything from them.".

Other customers are happy with the quality of the merchandise and the price of the product. One customer said, "I purchased a BP3 booqbag from this retailer. The BP3 is a very high quality storage pack for your books and Laptop. When you open the top of the BP3 you have immediate access to your books, right behind that you have a padded flap that stores your Laptop. Price was good for the quality of the product.".

Booq: Business Credibility & Trustworthiness

Booq (aka Booq, LLC) is not a Better Business Bureau accredited company at this time. On the Better Business Bureau rating scale of A+ to F, the Better Business Bureau has given Booq (aka Booq, LLC) no rating. They have had zero complaints in the past 3 years and zero complaints in the past 12 months.

Booq: Website Popularity & Google Ranking

Alexa traffic ranker shows Booq ranks 254,242 globally and 128,050 in the United States. They have a reputation of 690 sites linking in. The average visitor views about 5 unique pages of the site per day. The most frequent users of this site are males ages 35-44. They tend to browse this site from work.

Google PageRank gives Booq a rating of 5 out of a possible 10 points.

Booq: Social Media Presence

Booq has a Facebook page with 2,501 likes. They use this page to showcase their merchandise and communicate with their customers. They have a YouTube page with 49 subscribers. They have a variety of videos showcasing their products on this page. They do not offer any other social media websites at this time.

Booq: Website Security & Safety

Booq collects and uses personal information for business purposes. They do not share, rent or sell personal information to third party companies. Please see the privacy policy for more information.

Booq uses SSL (Secure Socket Layer) technology to ensure personal information is encrypted before being transmitted over the internet.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Booq: Pricing & Packages

Booq has competitive pricing. When comparing Booq to other companies that offer the same kinds of merchandise, I found that Booq had lower pricing than some companies, they have higher pricing than some companies, and they have about average pricing compared to some other companies that sell the same kinds of merchandise.

Booq: Shipping Rates & Policies

Booq offers free shipping on orders of $100 or more. Otherwise, they offer the following shipping methods:

  • FedEx Express Saver
  • FedEx 2 Day Shipping
  • FedEx Overnight
  • FedEx International

All shipping costs are dependant upon items purchased, shipping address and shipping method chosen. Shipping costs will be calculated at the time of check out.

Please note that Booq states, "Yes, we use FedEx International for shipments to destinations around the world; however, for security reasons, we do not ship to select countries that tend to have a high incidence of fraud.".

Booq: Payment Methods Accepted

Booq accepts payments via credit card (Visa, MasterCard and American Express), gift certificates, and PayPal. They do not accept any other payment methods at this time.

The following websites offer coupon codes for Booq:

Booq: Returns, Refunds & Exchange Policy

Booq will accept returns for most items within 30 days of receipt. Damaged, dirty or used merchandise can not be returned. Initial shipping as well as return shipping is the responsibility of the customer. Customer must receive an RMA (Return Merchandise Authorization) number by contacting customer service prior to making a return.

Booq: Product images & screenshots
Booq Coupons
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